Legal Information
Privacy Policy
This Privacy Policy explains how MAHTABCERT Compliance Services – FZCO collects, uses, shares, and protects information submitted through this website.
1. Information We Collect
We may collect information such as your name, email address, telephone number, company name, service interest, and message details when you contact us through our website, WhatsApp, email, or telephone.
2. How We Use Your Information
We use submitted information to respond to enquiries, understand service requirements, prepare proposals, communicate with clients, deliver requested services, maintain business records, protect our website, and comply with applicable legal obligations.
3. Data Confidentiality and Security
We treat client and enquiry information as confidential and apply reasonable technical and organizational measures to protect it from unauthorized access, misuse, loss, alteration, or disclosure.
4. Sharing and Service Providers
We do not sell personal information. Information may be shared with service providers that help us operate the website, process contact-form submissions, provide hosting, email, analytics, security, or professional services. Information may also be disclosed where required by applicable law or a valid legal request.
5. Contact-Form Processing
Our website uses Web3Forms to process and deliver contact-form submissions. Information entered in the contact form is transmitted to Web3Forms and delivered to MAHTABCERT by email. Web3Forms processes and retains submission information according to its applicable terms, privacy policy, and service plan.
6. Cookies and Website Analytics
Our website may use cookies and analytics technologies, including Google Analytics, to understand website usage, measure performance, maintain security, and improve our services. These technologies may collect information such as device type, browser, approximate location, pages visited, and interaction data. You may manage cookies through your browser settings.
7. International Data Processing
Some website, hosting, analytics, email, or contact-form service providers may process information outside the United Arab Emirates. Where applicable, we use service providers that maintain appropriate privacy and security measures for such processing.
8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business and legal records, resolve disputes, and comply with applicable obligations. Third-party providers may apply their own retention periods under their respective policies and service plans.
9. Your Privacy Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion where applicable, restriction of certain processing, or withdrawal of consent. We may request information to verify your identity before responding.
10. External Links
This website may include links to external platforms such as WhatsApp, Facebook, Instagram, LinkedIn, or other third-party websites. Their privacy practices are governed by their own policies, and MAHTABCERT is not responsible for the privacy or security practices of those platforms.
11. Contact Us
To ask a privacy-related question or submit a request concerning your personal information, contact MAHTABCERT Compliance Services – FZCO at services@mahtabcert.com or +971 54 561 0922.